eXray

A complete Customer Relationships Management (CRM) system.

fleXprint

A software system that simplifies the enterprise document printing process

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EXIS has rich experience in the area of BSS/OSS (Business Support Systems / Operation Support Systems). Also, depending on our customers' special needs, we have implemented customized software solutions for several types of industries.

Our major fields of activity are roughly depicted below:

  • Design, development, configuration, installation and fine-tuning of BSS/OSS regarding:
    • CRM
    • Order Management / Fulfilment
    • Trouble Ticketing / Customer Service / Field Support
    • Credit & Cost Control / Debt Collections
    • Mediation / Provisioning
    • Knowledge and Project Management applications
    • Network Inventory Management
    • Call Centre, CTI , IVR platforms
    • Business Intelligence
  • Study, design and development of innovative software applications
  • Development and support of sophisticated software systems for service oriented firms (see our Products section)

 

An indicative list of our most significant successfully delivered projects in the fields of design, development, configuration, parameterization and installation of BSS / OSS is presented below:

Telecommunications:

  • HELLAS ONLINE S.A.: eXray® CRM suite
  • OTEGLOBE S.A.: EXIS Network Inventory Management system
  • ON TELECOMS S.A.: eXray® for Commissions management
  • VIVODI TELECOM S.A.: eXray® for Collections & Commissions management
  • VIVODI TELECOM S.A.: fleXprint®
  • VIVODI TELECOM S.A.: CTI/IVR and Call Recording system.
  • TELLAS S.A.: Switching Network Performance monitoring System (“SNPS”)
  • COSMOTELCO S.A.: EXIS CDR Analyzer®
  • TELEDOME S.A.: eXray® CRM suite
  • TELEDOME S.A.: EXIS Bill Printing® (previous version of fleXprint®)
  • ALTEC TELECOMS S.A.: News Feed Service for the web portal euro2day.gr
Call Centers:
  • OTHISI: eXray® for Call Center / CTI
  • MY OFFICE: eXray® for Call Center / CTI
  • TERABELL: eXray® for Call Center / CTI
  • 18192 - Technical Support: eXray® suite for CRM and Customer / Partner Self-care
Other companies:
  • POST CREDIT: eXray® for Collections (Settlements) management
  • Hellas Power: eXray® for Order & Commissions management
  • 3M HELLAS: “X1” Transactions Management system
  • 3M HELLAS: Purchases Management System (“PMS”)
  • 3M HELLAS: Expenses Management System (“EMS”)
  • 3M HELLAS: Price Audit and Pre-cost Accounting system
  • INFO-QUEST S.A.: Database analysis and migration from Cobol to Oracle of data of the GNTO (Greek National Tourism Organization)
  • DEMCO S.A.: Group Marketing Intranet Warehousing system aiming to support marketing communication actions of DEMCO Group of Companies
  • ATOLL IMPRESSIONS: Cell Parser system
Public sector:
  • ACCI (Athens Chamber of Commerce & Industry): Web-based application and database for Business Angels in the framework of 'Think Green' Programme.
  • MUNICIPALITY OF ORESTIADA: E-Government portal
  • HELLENIC OPEN UNIVERSITY: Web-enabled management system for the development of thematic portals for the library of the University
  • KETA ATTIKIS (Ministry of Development): Web-based application for the production of Personalized Best-Practices Guidelines for SMEs